My Shopping Bag

Close

FAQs

Note: If you still require assistance, or you'd like to share your shopping experience with us, feel free to contact us at info@swopssandals.com.

 

SWOPS Sandals

What is the EVA material used in SWOPS bases?
SWOPS are made up of EVA material. EVA is an elastomeric polymer that produces materials which are "rubber-like" in softness and flexibility. The material has good clarity and gloss, low-temperature toughness, stress-crack resistance, hot-melt adhesive waterproof properties, and resistance to UV radiation.
 
What are your size conversions? 
Our footwear is labeled with US sizes. 
Shipping Information 
How can I track my order? 
Once you have submitted your order, you will receive an order confirmation by email to confirm that your order has been received. This email will contain your order number, which along with the postal code of your shipping address, will be all you need to track your order. You can track your order by emailing our customer service at info@swopssandals.com.
 

How can I change/cancel my order? 
Unfortunately, once an order has been shipped, it cannot be changed or cancelled
. If you are not fully satisfied with your purchase, you will have the option of returning/exchanging it by emailing our customer service at info@swopssandals.com.

Is it safe to shop online at SWOPS

SWOPS offers all customers a fully secure shopping environment. Credit card information and other confidential information are encrypted using SSL technology. Your credit card information will not be retained once you make a purchase. 

What payment methods do you 
accept? 
We accept the following payment methods: 

     Visa 
     MasterCard 
     American Express 
     Paypal 

Pack one. Wear many. Travel more!

Sign up to receive our style + travel tips, exclusive promotions, contests, profiles on our fave vacation spots - and a healthy dose of wanderlust!